FROM THE FIELD: 

Augmented Reality (AR) Remote Expert Technology

In the conflict-ridden territory of eastern Ukraine, Ukrainian soldiers are grappling with the challenges of maintaining a wide array of donated equipment from various nations. This eclectic mix of vehicles and equipment, often described as a "zoo," poses logistical hurdles that extend beyond mere supply to encompass maintenance and technical support. Amentum, recognizing the critical need for on-the-ground maintenance assistance in Ukraine, has introduced a groundbreaking solution in the form of AR Remote Expert technology.

This innovative system, equipped with two-way video capabilities, connects local maintainers with global technical experts, enabling real-time support for repairs and oversight. By leveraging AR headset technology, maintenance personnel can seamlessly interact with support channels like their home stations, field service teams, or original equipment manufacturers (OEMs) through platforms such as Microsoft Teams. The system's hands-free operation, guided by voice commands and "say what you see navigation," ensures intuitive usability with minimal training requirements.

Moreover, the AR Remote Expert technology offers a unique feature by providing voice navigation in real-time translation support for 23 languages and dialects including Chinese; Cantonese, Mandarin-Simplified and Traditional; Czech; Dutch; English, American, Australian, British; French; German; Indonesian; Italian; Japanese; Korean; Polish; Portuguese; Russian; Spanish; Thai; and Ukrainian. This functionality, coupled with Amentum’s newest efforts to integrate real-time voice translation into support calls, not only breaks down language barriers but also fosters effective communication between maintainers from diverse backgrounds, enhancing collaboration and problem-solving capabilities.

By addressing the complexities of logistics and maintenance across dispersed locations, this cutting-edge tool streamlines operations and ensures the efficient upkeep of crucial assets. As military strategies increasingly emphasize distributed footprints and rapid response times, solutions like AR Remote Expert play a pivotal role in enhancing readiness and resilience in the face of evolving challenges in modern warfare and logistics. Amentum’s five-year journey to develop, implement, refine, and adapt its AR Remote Expert solution for programs and theaters around the world underscores their unwavering commitment to innovation and support for the Warfighter.

Company Profile:

Amentum, recently ranked the #1 military friendly employer in the United States, is a premiere technical services and solutions provider to federal and Fortune 500 clients with more than 35,000 employees and teammates serving in all 50 states and 79 countries worldwide. Amentum’s vision is creating a safer, smarter, cleaner world. Beyond delivering complex engineering and solutions integration, Amentum is laser focused on finding ways to champion our environment, our society, and our responsibilities to the communities we serve.